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Wednesday, June 21, 2017

CAUSES OF USING EXPIRED/UNAUTHORIZED SKIN CARE PRODUCTS

WHAT CAN HAPPEN TO MY SKIN IF I PURCHASE PROFESSIONAL PRODUCTS FROM UNAUTHORIZED RETAILERS (Instead of an educated, licensed professional Aesthetician/Doctor)?

First, let me start this Blog off by saying this is a common occurence and I feel it is my responsibility as a Professional Aesthetician to bring to light some of the practices clients take in order to save a little money.
  • Purchasing skin care the Licensed Professional is recommending from cheaper, unauthorized online retailers
  • Getting professional treatments, then using over-the-counter products on newly exfoliated skin
  • Blaming the professional for skin irritations when the client is clearly NOT following the recommendations from the provider
This is not intended to offend anyone, simply educate on proper skin care for the best outcome for the client's skin health.

Okay....I will use my two skin care lines as an example of "Professional Skin Care" - PCA and Epicuren - they will be referred to as PSC.  These PSC lines educate us, your Licensed Skin Care Providers, in the line and how it works in the skin.  We take continuing education classes and have certificates to show that we have the knowledge to make decisions on what is best for the clients skin.  This industry is constantly changing and the ingredients in the products are "active" and designed for changing your skin for a healthy, more youthful appearance.  The shelf life of products is typically one year.  Organic products have a VERY short shelf  life and if it is truly organic, once it is opened, it's shelf life is, at best, one month.  Also, natural, organic products will NOT make change in the skin....it's like slapping some mayo on your skin and wondering why you still have hyperpigmentation.....this is where the Licensed, educated professionals come in.  

PSC lines ONLY sell to Licensed Skin Care Providers!  Here is a statement taken directly from PCA's website:

"We are aware that our products are being re-sold on sites like ebay.com. We often receive inquiries in regards to whether this is an authorized retailer of ours. The answer to this question is no.
Like many other beauty brands, PCA SKIN’s products can end up online or on the shelves of unauthorized retailers. We do not guarantee any products purchased through an unauthorized seller, as the product may be expired, diluted, counterfeit and may not be safe to use. These products fall outside of our warranty and we cannot return or replace them.
We have a zero tolerance policy towards unauthorized sellers and take immediate action when they are discovered. As a standard practice, PCA SKIN:
  • does not sell to unauthorized retailers
  • monitors global sales online to identify fraudulent accounts
  • has an internal department that conducts surveillance and investigates fraudulent accounts
  • actively monitors unusual buying patterns
  • immediately shuts down any accounts found to be diverting products to unauthorized selling locations
    in conjunction with a law firm, takes legal action to pursue the closing of unauthorized online stores
If you suspect that a seller is unauthorized, you can report them to us for investigation at info@pcaskin.com." -, PCA...
Whether or not you (client) realize this, it is an insult to your Licensed Skin Care Provider, ME, when I spend the time to educate you on what to use, how to use it and you go elsewhere to save money.  I actually had to change my VIP Membership Contract's wording to make this very clear:
As a VIP Member, the client is REQUIRED to purchase their skin care from me and me ONLY.  I always keep track of what my clients use so we can work TOGETHER to ensure the best possible outcome.  I am performing "Corrective" skin work (chemical peels, enzymes, microneedling etc) which needs certain products to "build" the skin back up properly to enhance what is being done in the treatment room.  When inferior products are used on newly exfoliated skin, the outcome is usually pretty bad!  Red, irritated, bumps....this is NOT Rosacea, it is angry skin - it's angry that your using the wrong products on it.  You will actually save money, and your skin will look gorgeous when working WITH your licensed professional and not trying to "cut corners" and save a buck!
Now, clients who are not on my VIP program can come in and receive regular-priced treatments and use whatever skin care they wish to.  Most clients understand that it is in their best interest to follow the recommendations given to them.  But, unfortunately, not everyone does which is the reason for this BLOG.  The client will actually save money in the long run (instead of having 20 different otc products on your counter)  when following the recommendations simply because as the skin changes, it is necessary to use different products at different times for specific purposes instead of never acheiving the desired results from lack of understanding how the skin truly works. 
I think I've covered what I needed to cover, and I am available to answer questions via contact form on my website:
Sincerely,
Jewls

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